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Support

We're here to help.

Need a hand with LASANI on the web or the iOS app? Our team replies within one business day. Browse the common questions below, or get in touch directly.

Frequently asked

On the sign-in screen, tap “Forgot password”, enter your email, and we'll send you a one-time code. Enter the code and choose a new password.

Make sure you're using the email your workspace admin invited. If your account was removed or disabled, you'll be redirected automatically — contact your admin to be re-invited.

Ask your workspace admin to send you an invite from the Team panel. You'll receive an email with a one-time code to complete sign-up.

All traffic uses HTTPS/TLS, data is encrypted at rest, and access is controlled by role-based permissions. Read more in our Privacy Policy.

Email hello@lasani.site from the address associated with your account and we'll permanently delete your data within a reasonable period.